singhchronize

Privacy Policy

Privacy Policy
We value the trust you place in us and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our website.

Information We Collect
We may collect your name, email address, contact information, and other details you provide when making a purchase, signing up for our updates, or contacting us. This helps us process orders, communicate with you, and send promotional offers.

Cookies
Our website uses cookies to improve your browsing experience, personalize content, and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can choose to decline cookies through your browser settings; however, this may limit certain features of the site.

Security
We take your privacy seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online. This includes secure server usage, encryption measures, and access restrictions to prevent unauthorized access or disclosure.

Payments
All payment transactions are processed through secure, trusted gateways. We do not store your card or payment method details on our servers. Encryption and industry-standard security protocols ensure your payment data remains confidential.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and encourage you to read their policies before providing any information.

Changes to this Policy
We may update this policy from time to time. Any changes will be posted on this page, and your continued use of the site will signify your acceptance of the updated terms.

Frequently Asked Questions

Frequently Asked Questions

  • What payment methods do you accept?
     We accept major credit/debit cards, UPI, and net banking. All payments are processed securely and through recognised payment aggregators. For any dispute in payments, reach out to our support team and contact your bank.
  • How can I track my order or get in touch for queries?
    Once your order is shipped, you’ll receive an email and/or SMS with a tracking link so you can follow its journey to your doorstep.

We ensure that all orders are shipped and delivered within a span of 3 to 10 days of placing the order.
For any questions about your order, returns, or exchanges, write to us at [email address].

  • What makes your T-shirts such high quality?
    Our T-shirts are built to last -and to look good while doing it. Crafted from 100% cotton in a double jersey knit (260 GSM), they feel substantial yet breathable. We use double-needle straight stitching and interlocked edging for extra durability, and a ribbed crew neck that keeps its shape.
    Each piece features high-quality thread embroidery and specialised pigment printing that stays vibrant even after numerous washes. 

In short: premium construction, premium feel, and no compromises on style or longevity.

  • How can I tell if my Singhchronize product is authentic?

Every Singhchronize piece is made with precision, and there are clear markers to help you identify a genuine product:

  • Inner neck label placed at the back of the neck
  • Care label in white with black writing, located between the inseams, clearly stating Made in India
  • Corrugated paper tag attached to the product
  • Official bill & packaging label provided with your order

If your product is missing any of these details, it’s likely not an authentic Singhchronize piece. Always purchase from our official website or verified stockists to ensure authenticity.

Can I change my delivery address or size after placing an order?
 Yes – if your order hasn’t been shipped yet, email us at [email address] with your updated address or size. We’ll do our best to accommodate your request.

Do you offer returns and exchanges?
 Yes.

  • Returns: Accepted within 7 days of delivery for eligible items. All returns are refunded as store credit. We do not accept returns for Final Sale items, products damaged or altered after delivery, or items without original tags/packaging.
  • Exchanges: We offer size exchanges for eligible items, subject to stock availability. Products must be unused, unwashed, and in original packaging with tags intact.

To initiate a return or exchange, email us at [email address] with your order number, reason for return or exchange, and any required details (including size for exchanges). Once approved, we’ll share return shipping instructions.

How long will it take to process my return or exchange?
 Once we receive your item, we’ll inspect it within 7 business days.

  • Returns: Store credit will be issued to your account.

Exchanges: Your replacement will be shipped once the returned item passes our quality check.